April 13, 2010
Bad experience with craghoppers.com

First of all, I have some Craghoppers and I’m really happy with them. But now I won’t buy anything from them!

I ordered two things from their website for my next trip to Madagascar. Both were labelled as ‘available’ and I decided to buy both.

After some days I received an email telling me that 1 item was just shipped. So i asked why the other wasn’t and they told me that it wasn’t available.

Now the second item is still not available and I won’t have what I want because they can’t manage their inventory!

There are many places where I can buy Craghoppers, I decided to buy on craghoppers.com because products were available and shipping timing was ok for me. But now it’s too late to buy the same thing elsewhere (I’m leaving on 19th) and I have to buy something similar.

I asked if it were possible to get a faster shipping (before I know the product isn’t still available) but they answered ‘no’.

So, if you want to buy some product of craghoppers.com DON’T buy on the craghoppers.com, my experience was really bad!